Refund Policy

Nova Capital Group generally does not charge users for submitting loan inquiries through the platform.

If any optional service fee is charged, refund eligibility will be governed by the specific terms communicated at the time of payment.

Refund requests, where applicable, will be reviewed on a case-by-case basis.

Refunds may not be available if:

• Services have already been provided.
• Incorrect information was submitted by the user.
• Third-party services have been initiated.

For refund-related inquiries, users may contact our support team.